At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed has an exciting opportunity for a Marketing & Consumer Business Operations Lead to join our rapidly growing team! Reporting directly to our President, Consumer and Small Business, you will be responsible for relaying information between executive team members and other senior leaders. You will attend meetings, provide an overall picture of productivity to executives and stakeholders, and then relay information to across different business units. You will provide data analysis and metrics of the productivity of the team, and suggest strategic initiatives to improve workflow, teamwork, and budget management. In your role, you will be working on the everyday action items to support the President Consumer and Small Business such as working with department leaders on project coordination and business administration. 

As a Marketing & Consumer Business Operations Lead, your duties and responsibilities will include: 

• Assist the leadership team with various administrative tasks, such as budget planning, providing necessary preparation documents, participating in monthly/quarterly reviews, and developing new marketing strategies 
• Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities 
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications 
• Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with the executives on special projects 
• Drive implementation of cross-departmental marketing and communications initiatives in collaboration with other business units 
• Assist other team members with interpreting and executing the department’s vision and intent regarding upcoming and ongoing marketing initiatives 
• Act as the primary point of contact for escalating team issues  
• Use the internal project management and marketing automation systems—delegate tasks, create schedules for marketing teams, generate reports, etc. 
• Lead meetings and discussions with the marketing team in a way that promotes collaboration  
• Provide relevant analyses, recommendations, and reports to the President, Consumer and Small Business 

WHAT IT TAKES TO CATCH OUR EYE: 

• Bachelor’s degree in communications, public relations, marketing, or similar field 
• 8+ years of experience in a senior-level marketing, PR, or communications role 
• Strong organizational and leadership experience 
• Seasoned experience in planning and leading strategic initiatives 
• Versatile abilities and extreme dedication to efficient productivity 
• Oversee strategic business initiatives, from development through successful execution  
• Advanced proficiency in Microsoft Office tools 
• Excellent knowledge in budgeting and project management processes 
• Highly adaptable with great problem-solving and organizational skills  
• Excellent written and verbal communication skills  
• PMP certification 

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WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice