At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is looking for an Industrial Security Technician II to join our team!  As an Industrial Security Technician II you will be responsible for installation, inspection, and service of Life Safety, Security, Card Access and Video Surveillance products and services. You will educate the customer on proper operation of equipment and make recommendations to customer for any upgrade or additional life safety needs.

As an Industrial Security Technician II your responsibilities will include:

• Installation, Service, and Inspections of Life Safety Systems
• Installation and service of Security Systems
• Installation and service of Card Access Systems
• Installation and service of Video Surveillance Systems
• Educating customers on proper operations of systems
• Maintain vehicle and company supplies and inventory
• Recommend and perform any needed upgrades to customers’ systems
• Complete paperwork and invoicing of customer via Tech application
• Meet monthly up sales quota by recommending services to customer
• Other duties as assigned

WHAT IT TAKES TO CATCH OUR EYE:

• High School Diploma/GED or equivalent work experience
• Must be qualified to be licensed in all states Brightspeed does business in
• Minimum two years’ experience in installation, inspection, and service of Life Safety Systems
• Previously or currently hold a Louisiana Level 1 license and class D fire license.
• Successful completion of on-the-job training, online courses, and testing
• Excellent and effective communications (oral and written) and interpersonal skills
• Ability to effectively manage situations without constant supervision
• Strong organizational skills and attention to detail
• Willingness to be on work weekends, extended hours, and holidays as required to meet the needs of the business
• Experience or training in the operations of all office equipment
• Strong multi-tasking skills

BONUS POINTS FOR:

• NICET certification
• Experience as lead tech on large commercial projects
• CAD experience

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WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice