Field Administrative Assistant, Fleet Operations

  • Full-time
  • Department: Administrative Services

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Field Administrative Assistant, Fleet Operations to join our growing Administrative Services team! In this role, you will report directly to the Manager, Fleet Operations.

As Field Administrative Assistant, Fleet Operations, your responsibilities will include:

  • Interface with peers, users and vendors to maintain vehicle and driver information
  • Responsible for the registration and titles for Fleet vehicles, equipment & tools.
  • Interface with other departments to insure data is processed and coded properly.
  • Monitor daily/weekly/monthly reports & system information to correct and prevent system errors and inaccuracies
  • Establish and maintain key performance indicators and metrics for department and management review
  • Assist with shuttling company vehicles and company related errands
  • Acts as a backup to receive and process calls from peers, internal users and vendors
  • Coordination of services with vendors and end users
  • Serve as point of contact for customers, suppliers, contractors and vendors
  • Coordinate vehicle accident claims processing
  • Interface with local, State and Federal agencies to ensure compliance with licensing and emission laws
  • General administrative duties
  • Place new vehicles into service and coordinating actions related to the retirement of old vehicles
  • Maintenance of vehicle historical records
  • Identify, Analyze and Interpret trends
  • Some travel
  • Other duties as assigned



  • Associates Degree or Higher in Business, CIS, Finance, or Accounting or 5+ years of relevant work experience
  • Valid Driver’s License
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to work under pressure and changing environments
  • Experience with Excel, Word, PowerPoint and Outlook
  • Other database and systems experience
  • Strong decision-making ability
  • Strong organizational skills
  • Strong attention to detail & accuracy
  • Ability to meet deadlines
  • Ability to work independently or as a team member
  • Ability to multi-task
  • Knowledge of basic accounting practices


  • Extensive Excel & Word experience
  • 2+ years experience with a Fleet Department
  • Previous experience with Local, State and Federal agencies
  • SAP Experience
  • Familiarity with the telecom industry
  • Comprehensive knowledge of company operations, policies, and procedures



Additional Information


We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer