Talent Acquisition Coordinator

  • Charlotte, NC, USA
  • Full-time
  • Department: Human Resources

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by private equity firm Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed has an exciting opportunity for a Talent Acquisition Coordinator to join our team! Reporting to the Director, Talent Acquisition, you will play an essential role in ensuring that all logistical and administrative aspects of the Talent Acquisition process are executed with precision and ensure a positive candidate experience throughout the hiring process. You'll manage multiple priorities with attention to the details as you plan and finalize interview logistics across the US and help our successful new hires through the background and onboarding process. As a Talent Acquisition Coordinator, you will be an essential contact for our candidates, recruiters and hiring managers. Come help us build the team that will best and fastest fiber-optic network in America!

As Talent Acquisition Coordinator, your responsibilities will include:

  • Working with hiring managers and candidates to secure interview availability and respond to queries
  • Utilize relevant tools and systems to accurately schedule and confirm interviews, book meeting rooms, arrange travel and any supporting logistics
  • Actively contribute to a first class, candidate experience and act as the face of the Brightspeed Talent Acquisition team when meeting and greeting candidates
  • Send and track candidate assessments
  • Support your Recruiters in reviewing and producing offer letters and employment agreements
  • Play an active role in supporting candidates and hiring managers through post offer processes to contribute towards a seamless onboarding experience, including ordering and processing background checks, ordering IT equipment, sending welcome packages and updating and maintaining accurate new hire reporting
  • Proactively build positive relationships with internal and external stakeholders
  • Provide system support to Hiring Managers and Recruiters as required and act as a Subject Matter Expert on SmartRecruiters ATS and recruiting processes
  • Assist with recruiting analytics and report creation and maintenance
  • Participate in continuous improvement projects and challenge the status quo to improve the candidate experience



  • Bachelor’s degree or equivalent
  • 1-3 years’ experience in a Talent Acquisition Coordination role 
  • Experience with Applicant Tracking Systems and administrative tools
  • Proven expertise with complex and high-volume scheduling
  • Excellent communication skills (verbal and written)
  • Outstanding organizational skills and attention to detail
  • Capability to interact with people across all levels of business with a high, customer service orientation and a focus on building high quality relationships
  • Expertise within recruiting tools and technologies
  • Capability to manage and prioritize a high volume of requests in a fast-paced environment and provide remote support
  • Experience within Human Resources preferred
  • Good knowledge of the end-to-end recruitment process to understand the importance of the administrative function
  • Good reporting / data analysis skills
  • Proficient with MS Office applications and other reporting and analytics


  • Experience sourcing across a variety of functions and levels
  • Experience assisting in a high-volume recruiting environment


Additional Information


We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.