Verellen Boutique Product Concierge

  • 1010 Orange Ave, Winter Park, FL 32789, USA
  • Full-time

Company Description

Brianna Michelle Interior Design is a first-rate, boutique Design Firm located in the heart of Winter Park. We have developed a strong reputation among Architects, Builders, and Clients for being a full-service Firm that provides timeless designs with a high level of detail and organization. Because of our love for design we have expanded as an exclusive Verellen Furniture Boutique! Verellen is a timeless and aspirational furniture line that creates unparalleled upholstery and case-goods that are second to none in both aesthetic and build quality. 

Job Description

The Verellen Boutique of Winter Park is in pursuit of an ambitious and approachable Product Concierge to join our team! As an exclusive Verellen Boutique we aspire to represent the brand with a distinctive and authentic approach. Our ideal candidate will play a key role in collaborating with prospects, maintaining high customer satisfaction, and demonstrating excellent service standards. 

Qualifications

Essential Duties & Responsibilities: 

  • Serve as expert on Verellen product offering and manage relationship with clients and Verellen HQ including but not limited to:
    • Create informal and formal sales quotes
    • Close sales, assemble & submit sales orders to Verellen HQ
    • Follow up with clients on status of outstanding sales quotes
    • Track order & shipping eta with Verellen HQ
    • Coordinate shipping logistics involving transit & warehouse facilities
    • Resolve issues related to order, shipment, and payments
    • Greet walk-in’s and assist them within the showroom
    • Answer phone, pre-qualify and assist new leads
    • Request memo & finish samples
    • Track samples borrowed from the showroom
  • Drive traffic and increase sales for Verellen & 1010 on Orange through marketing and promotion including Social Media, Website Promotion, Email and events
  • Manage Inventory and Sales Process for items carried at 1010 on Orange
  • In conjunction with the sales concierge, develop new trade sales opportunities through the following:
    • Research and build relationships with local designers that fit the Verellen Brand
    • Develop and deliver product presentations
    • Create, organize and schedule events and e-blasts to drive sales
    • Make a conscious effort to host and attend industry events
    • Offer product options and “schemes” requested by client
  • Maintain showroom appearance
  • Other duties as assigned

 

Additional Information

We are looking for a 40 hour time commitment per week.