Convention Services Coordinator
- Full-time
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Support the Sales and Sales and Catering Managers by ensuring the successful fulfillment of sales group contracts, to include room set-up, audio/visual, food and beverage, and all other client needs.
- Provide support for both Sales, and Sales and Catering Managers after the completion of a contract.
- Complete all Banquet Event Orders from start to finish.
- Set-up and follow-up meetings with clients and support staff of appropriate departments.
- Effectively and efficiently organize and communicate all event orders.
- Follow-up with clients to secure all details of program (such as food and beverage, audio/visual needs, diagrams, etc.).
- Assist client with menu planning: protocol, coordination with F&B, room set- up, decorations, and other services.
- Meet with clients to conduct walk-through and discuss the BEO.
- Confirm billing of event and ensure correct charges are applied.
- Schedule and conduct pre- and post-event meetings with clients for large or VIP events.
- Act as liaison between client, A/V staff, and banquet staff while the client is on the property.
Qualifications
- Must be detail-oriented with strong organizational and multi-tasking skills.
- Must have strong working knowledge of banquet functions, room sets, A/V, and Food and Beverage.
- Must be computer literate and able to effectively use Microsoft Office applications; experience with the Delphi system beneficial.
- Must have exceptional customer skills and communication skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.