Bellman - Regency Hotel Miami

  • Full-time

Company Description

The Regency Hotel is hiring! Be apart of an incredible transfromation by applying with us today!


Boutique Hospitality Management is a dynamic team of hospitality professionals managing full service boutique luxury hotels. BHM is a Hotel Management Company specializing in delivering guests a unique four star full service experience in hotels and resorts unlike other hotel management companies. Experienced in all facets of hotel management services, resort operations, acquisitions, repositioning, development and marketing enabling owners to maximize their return on investment or lenders the ability to return an asset to profitability and prepare it for sale.


Most hotel management companies have most of their experience in chain hotels, but Boutique Hospitality Managements roots have grown deep in unique independent hotels and as such possess the precise experience to maneuver a boutique hotel in a competitive market to maximize efficiencies, improve guest satisfaction and ultimately increase profitability.


Visit us on the web at http://boutique-hospitality.com.

Job Description

-Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.

 -Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages weighing up to 75 lbs. onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators.

-Read and match luggage tags, write claim tickets and detach portion to give to guest.

-Organize and store luggage as necessary in a designated area.

-Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.

-Drive the Shuttle to and from the Airport and other locations of interest by guests

-Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner

-Answer the Bell Desk phone and provide information as needed.

 

Qualifications

 Licenses or certificates:

Valid, current CDL driver’s license is required.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.