Process Associate

  • Full-time
  • Legal Entity: Bosch Global Software Technologies Private Limited

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :

Candidates with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns.

Adaptive to the project environment & execute the tasks independently.

Quick learner with the ability to handle calls independently

Willingness to work with flexible week-off with Shift timings covering 24/7.

The associates deployed as a part of this engagement must be equipped to provide support in English & Hindi

proficiency: Excellent verbal and written communication skill both in Hindi & English

Excellent verbal communication skill Any other Indian regional language knowledge would be an added advantage

Basic Knowledge in MS Excel and analytical skills

Qualifications

Educational qualification:

Any graduate degree

Experience :

min 2 years’ experience preferably with calling environment

Mandatory/requires Skills :

Preferred Skills :

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