Senior Logistics Officer - Inbound Logistics & Custom Liaison
- Full-time
- Legal Entity: Robert Bosch (Malaysia) Sdn Bhd
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Job Description
- Monitor and manage inbound logistics operations including resource planning for priority tasks.
- Ensure smooth material/operations flow from inbound until production based on established processes.
- Support supervision of daily activities and ensure tasks are executed as planned.
- Support implementation of BPS / continuous improvement initiatives.
- Monitor KPIs and report deviations with proposed actions.
- Act as first-level escalation point for operational, MHE and system issues.
- Person in charge for all custom related topics and improvement activities in custom declaration, clearance, AEO, hand carry shipments, bonded warehouse, FIZ and other custom related topics.
- Key contact person to liaise with Government agencies such as MITI, MBPP, SIRIM, MOF, Custom and so on for certification/license/permit application and other related topics involve Government agencies.
- Support review and update of operational procedures and workflows.
- Support SAP-related topics and ensure correct system usage.
- Conduct on-the-job training and knowledge sharing to team members.
- Ensure compliance with ISO procedures and company directives.
- Support superior in reporting, analysis, and operational planning.
- Support superior in both internal and external audits by preparing documentation, providing necessary information, and ensuring processes are audit-ready.
- Other additional tasks as per superior instructions.
Qualifications
- Bachelor’s Degree in Logistics, Supply Chain Management, or related field
- Minimum 5–10 years of relevant experience in inbound logistics and customs operations
- Good knowledge of customs regulations, compliance requirements, and import/export processes
- Proficient in Microsoft Office (especially Excel); experience with SAP is an added advantage
- Familiarity with FMEA, project management, quality management, and operational strategy is preferred
- Strong communication, coordination, and stakeholder management skills
- Ability to work effectively across cross-functional teams and external partners
- Proactive, responsible, and result-oriented mindset with strong accountability
- Structured and detail-oriented approach to work with good problem-solving skills
- Awareness of escalation processes and ability to handle issues within defined scope
- Experience in mentoring or guiding junior staff is an advantage
- Strong commitment to continuous improvement and operational excellence
Additional Information
• Leave Entitlement e.g: Annual Leave, Medical Leave and etc
• Company Insurances and etc