Head of Key User Managers
- Full-time
- Legal Entity: RBEG LLC
Company Description
Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference
Job Description
**Key Responsibilities:**
- Team Leadership & People Development:** Scale and lead the Key User team, fostering a high-performance culture. Drive team performance through coaching in sales excellence, acquisition, and strategic account management. Enable the team with sufficient user knowledge and technical expertise to serve key users effectively.
- Strategic Channel Management:** Assume full responsibility for turnover, profit, and market share for the Bosch Power Tools portfolio within the direct-to-user channel. Develop and implement the local D2U channel strategy aligned with regional and country objectives.
- Business Development & Key Account Steering:** Generate profitable market share gains by identifying, acquiring, and developing a portfolio of large professional companies. Oversee the management of large national and public tenders from acquisition to fulfillment.
- Pipeline & Performance Management:** Champion the structured use of CRM for pipeline management and performance tracking across the team to ensure optimized resource allocation.
- P&L & Budget Responsibility:** Hold full turnover, profit, and budget responsibility for all direct-to-user channel activities within Egypt.
- Stakeholder Collaboration:** Work effectively in a matrix environment, aligning with country leadership, marketing, product, service, and other sales channel heads to drive channel success.
Qualifications
Experience*
- 6-9 years of relevant professional experience, including several years in B2B technical sales or direct selling
- Proven leadership experience building and developing successful sales teams
- Essential experience in B2B sector with strong user and industry knowledge (e.g., construction, manufacturing, industrial assembly)
- Experience with lead acquisition, resource optimization, and strategic account management
Education:
- Bachelor's degree in (Technical) Sales, Engineering, Business, Marketing, or a related field
Skills:
Essential:
- Native Arabic and professional fluency in English
- Expertise in B2B sales methodologies, lead acquisition, and value-based selling
- Demonstrated ability to drive execution and implementation
Proficient:
- Strong negotiation and contract management skills
- Strategic development, business planning, and P&L understanding
- Deep industry and application knowledge; Bosch PT operational experience and product knowledge are highly desirable
Additional Information
- Personal Characteristics
Competent (C):
effectively steers and drives the team to achieve excellence.
Essential (E):
- Positive Leader & Team Player: Embraces a "One Team" culture, builds a positive environment, and collaborates effectively with internal and external partners.
- Implementation & Execution Driver: A results-oriented leader with a strong bias for action and a focus on driving the team to deliver on commitments.
- User-Centricity: Possesses a genuine passion for understanding user needs and coaching the team to convert that understanding into sales success and loyalty.
Proficient (P):
High-Performance Leader: Sets high standards, inspires performance, and
- Coaching Mindset: Dedicated to developing team members' skills, knowledge, and careers.
- Leading with Empathy: Understands and connects with team members and customers on a human level to build trust and motivation.
- Problem-Solving: Resourceful and analytical in overcoming strategic obstacles and guiding the team to find solutions for users.