Data Exchange IT Specialist (f/m)
- Full-time
- Legal Entity: Robert Bosch Sp. z o.o.
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!
Job Description
At Bosch we empower global collaboration through OpenDXM, our critical standard tool for exchanging diverse documents – from 3D CAD and drawings to software and office files. This platform securely connects external partners and internal Bosch Group entities worldwide.
As a Data Exchange IT Specialist, you'll join our globally distributed team (Germany, India, Brazil) to configure and operate OpenDXM. Your focus will be on extending the platform with new capabilities and continuously maturing its setup, directly optimizing its functional coverage, stability, and efficiency. This role offers you the chance to make a significant contribution to Bosch's global operations, working closely with our operations team to ensure seamless, secure data exchange.
We are looking for enthusiastic expert to join a highly skilled, global team and contribute your professional experiences in the following tasks:
- Proactively monitor and troubleshoot DXM transactions and data exchange processes to identify and resolve incomplete data transfers, communication failures, and data discrepancies
- Administer user accounts, groups, and permissions within critical identity management systems (e.g., oneIDM) and data exchange platforms (e.g., OpenDXM)
- Closely collaborate with vendors, users and other stakeholders
- Manage and coordinate third-level support activities for OpenDXM, including escalating complex technical issues to vendor support, tracking resolutions, and managing vendor communications
- Provide expert second-level hotline support for all DXM related inquiries, resolving technical incidents and service requests promptly and efficiently
- Automate repetitive tasks, enhance system monitoring, and optimize data processing workflows by scripting skills in Windows scripting, Batch programming, and Oracle SQL (select, update).
- Proactively identify manual and inefficient processes within OpenDXM and the broader data exchange ecosystem, leading initiatives to Optimize & automate these operations
- Drive continuous improvement by proposing and implementing solutions that enhance system efficiency, reliability, and user experience
- Maintain comprehensive documentation of system configurations, processes, and troubleshooting guides
- Ensure strict adherence to Bosch internal processes, security requirements, and data protection regulations (e.g., GDPR, CCPA), including the regular review and update of data protection notices, terms of use, and audit logs.
Qualifications
- Education focused on IT and Data Science specialization
- Experience in Windows / Dos Batch programming to read, update and create automated checks
- Knowledge in oracle SQL (select + update) and basic Oracle DB knowledge
- Basic Linux skills
- Confidant customer communication skills
- Proactiveness and collaboration skills
- Fluency in English
- German min B2 level as most of internal/external customers speak German
Additional Information
Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.
Work #LikeABosch:
- Employment Contract
- Competitive salary + annual bonus
- Hybrid work with flexible working hours
- Referral Bonus Program
- Copyright costs for IT employees
Grow #LikeABosch:
- Complex environment of working, professional support and possibility to share knowledge and best practices
- Ongoing development opportunities in a multinational environment
- Broad access to professional trainings (incl. language courses), conferences and webinars
Live #LikeABosch:
- Private medical care and life insurance
- Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
- Prepaid Lunch Card
- Number of benefits for families (for instance summer camps for kids)
- Non-working day on the 31st of December