Key Account Manager_CN

  • Full-time
  • Legal Entity: Bosch (China) Investment Ltd. Guangzhou Branch

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Job Description

Business / strategy development:

• Define and oversee cross domain trends, Pre-selling activities, short term to medium term Acquisition strategy and long term BBM-CN Growth strategy with relevant OEMs being representative of Bosch Mobility China.

• Support business acquisition & development for new GB.

X-Domain sales management:

• Synergize external customer technology roadmap to Bosch product portfolio regarding future trends and technologies to gain additional business potential/ share of wallet.

• Lead AMP planning.

• Alignment of all customer related activities.

• Consolidate Global competitor activities on customer level in alignment with Domains.

Customer relationship management:

• Monitor customer QCDE topics along with RCT/GCTs to fulfil customer requirements.

• Manage and escalate all customer concerns /risks to leadership team (as per escalation matrix) to seek appropriate early resolution.

• Coordinate high level customer meetings (A Panel, Tech days) Innovation Day, Marketing Days.

• Monitor customer satisfaction and escalate when required to address customer concerns.

Process compliance:

• Adopt relevant Central Directives for Sales to achieve functional excellence. (Negotiations of General Terms & Conditions) and secure agreements with OEMs.

Cost & Budget planning:

• Create EO -specific quote template according to agreed terms and condition and release for compliance. Create a CPC for quotation guideline adherence.

• Support Domains' Sales in Project-Specific Negotiation.

• Overall is responsible for contracting with OEMs across domains.

People management:

• Oversee the technical sales & digital competency requirements for OEMs & customer team based on current and future trends.

Qualifications

Education:

• Bachelor - any technical stream.

• MBA - Marketing / Business (Desirable)

Experience:

• 5+ Years of Experience in Sales, Strategy and Marketing in Automotive Domain,

• Experience in OE Sales (SOE/RCT/GCT) dealing with Key Chinese Customers

Knowledge:

• Proficient in Bosch product portfolio, competitor portfolio, Automotive Landscape

• Competent in B2B Sales and Marketing

• Competent on X-Domain topics including future development, technologies, and ecosystem.

• Advanced Knowledge of Contract law, Order to Cash and Source to Deliver Processes, Product Engineering Process, Quality Management Systems and derive insights from Business Analytics.

Functional Skills:

• Competent in Analytical thinking and problem solving.

• Proficient in Automotive Industry Landscape and Ecosystem

• Competent in Leadership attitude, behavior (Leading self and others), Decision Making, Delegation

• Proficient in Strategic thinking and customer account management.

• Competent in Solution selling (incl. partnership with external organizations)

• Competent in Negotiation, communication, and interpersonal skills

• Inter-cultural competence

• Excellent English language skills.

• Competent in Moderation skills and empathy

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