Atlassian Confluence Administrator / Support Specialist
- Full-time
- Legal Entity: Robert Bosch Sp. z o.o.
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!
Job Description
- Provide IT support, Configuration, maintenance, and administration of Atlassian Confluence
- Be a technical expert on tool usage, standard methodologies, and implementation
- Prepare the knowledge base article for the new support cases for future reference.
- Evaluate and manage the usage of Atlassian add-ons / plugin to meet team and business needs
- Identify performance bottlenecks and gaps between current and desired end states
- Work with the team to ensure consistent performance
- Troubleshoot and fix technical issues
- Assist in the delivery management processes and enforcement
- Communicate and collaborate with internal/external teams and relevant stakeholders
Qualifications
- Min. 5+ years of experience in IT industries with at least 3 years’ experience in administrating Atlassian Confluence
- Experience with configuring and supporting integration using development tools on Confleunce
- Comprehensive understanding of SDLC, ITIL, and Agile Frameworks
- Excellent interpersonal skills and communication, both written and spoken
- Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
- Solid work ethic and the ability to work with diverse teams across different time zones
- Ability to take care of multiple tasks and adapt to changing priorities
Additional Information
Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.
Work #LikeABosch:
- Employment Contract
- Competitive salary + annual bonus
- Hybrid work with flexible working hours
- Referral Bonus Program
- Copyright costs for IT employees
Grow #LikeABosch:
- Complex environment of working, professional support and possibility to share knowledge and best practices
- Ongoing development opportunities in a multinational environment
- Broad access to professional trainings (incl. language courses), conferences and webinars
Live #LikeABosch:
- Private medical care and life insurance
- Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
- Prepaid Lunch Card
- Number of benefits for families (for instance summer camps for kids)
- Non-working days on the 24th and 31st of December