Service and Application Engineer

  • Full-time
  • Legal Entity: Robert Bosch Limited

Company Description

The Exciting Career Opportunity:

A brilliant position in our growing team has now become available for a talented technical professional who has a passion for technology and delivering best-in-class customer service.

Building rapport, developing trust and delivering reliable technical/industrial solutions to our customers is of paramount importance, so we are looking for an effective person who has a passion for industrial products within a technical capacity. You will be given product training and excellent support within organization.

Job Description

  1. You will be responsible for service and after-sales support of the electric drives and controls portfolio, including repairs, field service, spare parts and service contracts of electric drives, motors, and controls by providing best-in-class service to our customers based in Thailand.
  2. Work with customer’s engineering and maintenance teams to develop turn-key system solution for various applications that include servo drives, PLCs, HMIs, linear motion systems and other Bosch Rexroth automation solutions, proactively offer and promote retrofit kits/modernization solutions.
  3. Perform technical analysis of machine and application requirements and select best suitable products/solutions including electric motors, servo drives and auxiliary equipment (sizing, selecting, applying, hands-on support). Demonstrate key product capabilities and advantages to customers, generate examples how-to based PLC code for communication with HMI, drives and provide startup assistance.
  4. Prepare and provide product workshops, trainings, and presentations for customers (both internally and externally)
  5. Able to work at Bosch Rexroth Amata City Industrial Estate Rayong, work at office 5 days and sometimes support on site for service jobs
  6. Able to work in high temperature, dirty or odors in environment

Qualifications

Education: At least Bachelor degree in Electrical or Electronic Engineering / Mechatronics/Mechanical Engineering.

Work Experience: Preferable previous working experience 3-5 years in field service position with electro-mechanical components, electrical cabinets, drives and electrical motors; strong understanding or experience in electric drives, automation PLC programming, fieldbus protocols and drives sizing.

Languages: Fluency in both spoken and written English and Thai.

Hardware / Software Skills: Good business communication skills, technical know-how, presentation. Ability for interacting with engineering and technical personnel, as well as purchasing.

Characteristics: Positive attitude and responsiveness towards customers, winning mindset and team spirit, independent, versatile, entrepreneurial mindset and good problem solving at technical, commercial, and operational level. Exceptionally strong technical aptitude and willingness to embrace promotion of Bosch Rexroth products in multiple technologies within Factory Automation solutions and services.

Additional Information

Your future job offers you 
5 Working days, Multinational working environment. BOSCH Associate Development programs, Flexible working hours, Group insurance, Medical benefit, Provident fund and Annual leave.

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