Key User Support Associate

  • Full-time
  • Legal Entity: Bosch Service Solutions Inc.

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

  • Assists the Key user Solutions team with pricing and availability requests using SAP and planning software.
  • Assists the Key user Solutions team in populating pricing and product information for tenders.
  • Data mining of market intelligence websites to assist the National Manager with strategic planning.
  • Data mining of the company CRM (Toolboxx) and working with the National Manager in setting up and maintaining performance reports for the Key User Team (weekly, monthly, and quarterly).
  • Assists the National Manager in creating and maintaining financial and sales reports to update senior management and Power Tools Board members.
  • Data entry into the company CRM (Toolboxx) – examples: sales, contact, activity data, mass account uploads, account maintenance.
  • Conducts audits of company CRM to ensure minimum standards are being maintained.
  • Utilise MS Teams to manage and monitor ongoing projects and tasks in line with the rest of the Key User Solutions team.
  • Participates in weekly management meetings (Monday 10am AEDT) to review existing tasks and align on ongoing workload.
  • Participates in monthly team meeting (Huddle – 1st Friday of every month @ 1pm AEDT)
  • Participates in training sessions for Company CRM, reporting platforms, market intelligence websites and any other relevant company software and ecosystems.

Qualifications

  • Bachelor's Degree in Business Administration, Marketing or any relevant course
  • Good proficiency with MS Office
  • Experience in a team environment
  • Excellent organizational skills
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Amenable to work onsite/ hybrid setup

 

Additional Information

Kindly attach your updated resume in your application. Only shortlisted candidates will be contacted via email.

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