Operation Specialist
- Full-time
- Legal Entity: Bosch Global Software Technologies Private Limited
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Tasks and ResponsibilitiesImplementation of IT Infrastructure operations forInternet of Things (IoT) Applications
Provide IT infrastructure and Application deployment solutions in Enterprise IT(on premise) and Cloud
Service Design and Onboarding new Applications – ( participate in due diligence, defining roadmap for Service transitions or Implementation of new services, support in development of transition plan, competency development, facilitate takeover of task and go-live support)
Technical Escalation support, Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, Automation and Training delivery
Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
Support in Proposals preparation for new and existing services
Should be able travel to customer location for business needs
Provide On Call readiness support
Expected Technical SkillsExpertise in
Linux / Windows server administration
Containerization technologies (Docker, Kubernetes )
Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash
Cloud – Azure / AWS and Google Cloud (preferably certified)
Knowledgeable in
Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB )
Application and Infra Monitoring tools (ICINGA / SPLUNK / NewRelic / Appdynamics)
Infrastructure automation and devops pipeline tools (Git, Jenkins, Ansible)
Network infrastructure, Firewall, Load balancing setup, and Security implementation
Excellent communication and interpersonal skills
Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management)
Qualifications
B.E/B.Tech /M. Tech /MCA/ BCA
Additional Information
5- 8 years of experienceKeyword: Linux /Windows Server Administration, Cloud, Docker, Kubernetes, Basic DB, Scripting