Experience in managing a high volume of AR and/or the dispute resolution process of a customer portfolio (2 - 5 years). Ability to analyze complex Accounts Receivable situations, identify the root causes of those issues and apply the appropriate course of action to resolve the issue Ability to take the initiative to communicate and interact with appropriate (internal/external) contacts to resolve issues related to or affecting the Accounts Receivable department Ability to make sound recommendations to Management to improve a process within or affected by the AR department. Ability to meet tight deadlines Ability to work independently as well as within a team, well organized with good time management Positive attitude, with superior customer service skills Excellent communication skills (written and verbal)

3-5 years of experience in Accounts Receivable