Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Customer Engagement:

• Serve as the first point of contact for customers, including Logistics Key Account Managers (LKAM), addressing inquiries and concerns promptly and professionally.      

Operational Management:

• Oversee day-to-day operational activities related to transportation management, ensuring smooth execution of processes

LSP Management:

• Handle deviations, escalations, and exceptions with LSP (Logistics Service Provider) management, ensuring timely resolution

Transport Order Management

• Manage and track the status of transport orders, providing updates as necessary

Shipment Tracking and Traceability:

• Utilize track and trace systems to monitor the movement of shipments, ensuring timely delivery.

Data Analysis and Optimization:

• Analyze transportation data to identify optimization opportunities and contribute to continuous improvement initiatives.

Claims Management:

• Provide support in managing claims related to transportation issues, facilitating resolution processes.

Data Gathering and Reporting:

• Collect data for future analysis and improvement projects, contributing to the enhancement of transportation processes.

RFQ Mapping and Tendering:

• Participate in RFQ mapping and tendering processes, providing insights and support as needed.

KPI Reporting and Dashboard Creation:

• Generate weekly and monthly consolidated KPI reports, creating required dashboards for management visibility.

Savings Potential Analysis:

• Conduct analysis on savings potential within the distribution network and collaborate with internal customers to implement improvements.

Bachelors degree in Business, Economics, or Supply Chain. Minimum 3 to 5 yrs of experience, preferably in logistics industry.

Min 3 to 5 yrs of experience, preferably in logistics industry.Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.Proven experience in transportation operations, preferably in a similar role.Strong understanding of transportation management systems and logistics processes.Excellent communication and interpersonal skills for effective customer engagement.Analytical mindset with the ability to interpret data and identify optimization opportunities.Proficiency in using relevant software and tools for data analysis and reporting.Ability to multitask and prioritize tasks in a fast-paced environment.Strong problem-solving skills with the capacity to handle emergencies and escalations efficiently.Knowledge of relevant regulations and industry standards in transportation management