Mobility is changing all over the world. Passenger cars and light commercial vehicles will continue to play a central role in mobility of the future. Bosch is driving progress in this segment with innovative ideas and advanced technology for greater safety, efficiency, sustainability, and driving pleasure.
We welcome applications from a range of candidates to encourage a culture of diversity and inclusion. If you would like to know more about this position, please contact us for an informal discussion.

The Field Service Engineer (Systems) role is primarily responsible for delivering the aftermarket service provisions necessary to underpin the MA/SEU diesel business. That is, installation, repair and calibration of Bosch EPS / DCI series diesel test benches and associated ancillary test devices. The role also incorporates the installation, commissioning, and calibration of ADAS related garage equipment products.

Key Responsibilities

• Calibrate, service and/or repair Bosch EPS/DCI diesel test benches.
• Calibrate service and/or repair diesel ancillary test devices (e.g., stage 3, CRR120, 220, 320,
  EDC).
• Coordinate and align the diesel test bench calibration schedule for BDC / BDS customers with MA/SGB and MA/SLC1-UK
• Work in conjunction with the MA/SGB diesel sales team to support and facilitate diesel equipment and product sales to BDC / BDS customers.
• Install and commission diesel test equipment as required.
• Collaborate with MA/TSS11 hotline to provide technical assistance solutions to BDC / BDS customers.  
• Install, commission, and calibrate as required ADAS products (e.g., DAS3000S

Specific Features

• Coordinate as required with the appointed supplier, to ensure specialist calibration equipment is correctly maintained and performing in line with Bosch propriety diesel factory test standards.
• Provide MA/SGB with WTE sales leads gathered direct from the service activities.
• In order to attend to customer demands, the job holder will be required to travel frequently
  and stay away from home as dictated by call planning and health and safety considerations.
• From time to time, the job holder will be required to travel to Bosch Denham and occasionally,
  attend training conducted at Bosch service headquarters in Germany.
• The job holder will be required to show flexibility in emergency situations and contribute to service demands outside of the nominally specified territory.

The job holder will:

• Be flexible in their approach to all aspects of their work.
• Possesses a service mentality geared towards assisting customers.
• Communicate proactively and effectively at all levels, both within Bosch and with customers
• Be diplomatic and professional at all times especially in those rare cases when it is not possible or fair to exceed to a customer’s demands.
• Have the confidence to contribute suggestions and criticisms (in order that systems and processes may be improved) and do so in the full knowledge that such input is wanted and valued by the organisation.
• Work collaboratively across all areas of the MA/SEU business.
• Understand the goals and operating targets of the Division and the way in which this role contributes towards the success of MA/SEU.

On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.