Customer Quality Engineer (QMC)

  • Full-time
  • Legal Entity: Robert Bosch Automotive Technologies (Thailand) Co., Ltd.

Company Description

Location: Robert Bosch Automotive Technologies (Thailand) Co., Ltd., Hemaraj Industrial Estate, Tasith, Pluak Daeng, Rayong, Thailand

Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

This site is the integral manufacturing plant and R&D Center. It is the first smart factory in Thailand. It will enable us to respond to growing automobile production in Thailand and to serve international as well as local automotive customers on the spot. The supplier of technology and services is focusing heavily on connected manufacturing at the factory.

Manufacturing Plant: The Company is constructing its first plant of the manufacturing of gasoline injection systems in Thailand. It is capable of production 1 million fuel injector units every year. With the new fuel injector plant we are able to meet the increasing demand of our customers in the region.

R&D Center: The R&D office and laboratory are located on same site as production. In order to have dedicated laboratory accommodating automotive specific machine and equipment such as fuel testing benches and Noise, Vibration, Harshness chambers.

Job Description

  • Handling of customer complaints/ claim and customer related incidents to perform Pre-Investigation at Customer site and arrange containment actions
  • Support APQP/ECR together with Sales section to get all customer requirements and customer approval
  • Warranty cost management (review/validate and analysis of contents and try to reduce amount as much as possible together with stakeholders)
  • Support sorting activity at warehouse
  • Manage Customer Visits and Quality Assessments if needed on site at Bosch
  • Other activity full fill customer requirement (Customer specific requirement review, manage inquiry, internal support for internal steak holders)
  • Provide monthly report to achieve all customer requirement such as inspection report , drawing etc.

Qualifications

Educational Background

  • Bachelor degree of Engineer or related field

Qualifications

  • Cooperation with internal / external stakeholders to archive customer satisfaction
  • Leadership to leading abroad plant quality team to solve the problem
  • Self management of priority / capacity
  • Negotiation skill (not hesitate to deliver message to customer)
  • Knowledge on Quality management system
  • Motivation to learn and challenge new things
  • Experience in dealing business with JOEMs / Automotive area
  • Q-Core tools/understanding IATF 16949 background / Why-Why analysis/8D
  • Able to travelling and support at customer site in Thailand and abroad

Additional Information

Your future job offers you

Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.

Make it happen

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Interested applicants are invited to submit your CV, current & expected salary, and contact information.

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