Claim Engineer

  • Full-time
  • Legal Entity: Bosch Rexroth Oil Control S.p.A.

Company Description

With its five product lines of compact hydraulics Bosch Rexroth Oil Control SpA, with factories in the province of Modena and Reggio Emilia and over 1,300 employees, has been producing and marketing compact hydraulic components for multiple applications for over 40 years, from aerial platforms to cranes, earth-moving machinery, agricultural machinery, industrial applications.

 

What characterizes Bosch Rexroth Oil Control S.p.A. is the ability to study customized solutions in relation to each specific customer requirement. For this reason, the products of Bosch Rexroth Oil Control S.p.A. they are synonymous with quality and represent a guarantee for the global market.

In industrial hydraulics, Bosch Rexroth is actively shaping the transition from conventional to intelligent and connected hydraulics. This opens up enormous potential for the easy and economical integration of machines and systems into modern industrial environments.

 

Our R&D department based in Nonantola (MO) is a center of global competence for Compact Hydraulic products

Job Description

Responsabilities/activities:
- Complaints management of an Italian-foreign customer portfolio, from receipt of the complaint up to the forwarding to the customer of the technical analysis on the claimed product.
- Definition of analysis priorities
- Drafting of technical analysis reports
- Teleconferences/Periodic meetings, on site or at the customer, for discussion and closing of complaints
- Collaboration with other company departments in order to provide/receive support during the coordination of activities related to the management of complaints

Qualifications

Education: Master degree in engineering or professional qualification or relevant appropriate experience
Experience and know-how: minimum 3 year of experience in commercial field; knowledge of the hydraulic valve markets.
Working Method: Strong industrial/mobile technical sales background; self-motivated, hands-on and organized; dynamic, goal-oriented person who like challenges with a strong desire to succeed and a customer-obsession mindset is critical for this role. Ability to interact well with internal and external customers, excellent oral and written communication skills.
Language: mandatory fluent in Italian and English.

Personal Skills
 A customer-first mindset is critical for this role
 Ability to work under pressure
 Clear communication skills
 Analytical and problem solving skills to define the problem, generating alternative solutions.
 Curiosity and interest in industrial and technological topics, willingness to learn continuously, availability to travel in Italy and abroad.
 The ability to negotiate with and influence others
 Team worker
 Time management: organize the agenda based on the priorities of the team

Additional Information

If you feel confident in the position don't hesitate to apply

take a look!

www.bosch.com

www.boschrexroth.com

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class

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