The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology.

In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment.

Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014.

For further information, please visit our website: www.bosch.com.vn

Supporting Service Marketing Activities 

• Adopting Direct and Indirect marketing strategies to increase Call-To-Action (CTA)
• Develop ideas for creative service marketing campaigns and service marketing strategies (i.e. Product life cycle engagement, EDM, increasing engagements)
• Conceptualize to implement service marketing activities
• Offline material production - Design, develop and rollout marketing materials (POS, standees, leaflets, brochures etc)
• Participate in F2F and/or live online ecommerce activities (Maintenance show/ sales promotions etc)

Consumer Sentiments Sensing and Review

• Analyse customer satisfaction results and following up with relevant functions to enhance overall experience
• Sharing of analysis with relevant team leads for improvement actions

Supporting of Service Channels

• Direct engagements and interactions with end customers, project customers and B2B customers to  promote and create awareness on Hardware+ services (e.g. Clean & Care, Consumer Extended Warranty and Maintenance packages)
• To support service, sales enquiries and redemption at UnserHaus Customer Care Center
• Optimize direct sales opportunity and increase reach to end customers
• Manage online D2C systems and promotions

Supporting New Programs/Project implementations (e.g., Consumer Extended Warranty, Maintenance Services)

• Administration of new program sign ups and maintaining of database
• Assist in development and implementation of marketing strategies or new programs

• Education: Minimum diploma/degree in Marketing/ Digital Marketing
• Minimum 3-5 years experience in Marketing
• Data Analytics skill
• ECommerce experience or knowledge is an advantage
• Experience with white goods industry preferred
• Local cultural understanding
• Balance of analytic and creative skills, good networking skills, high ability of multi-tasking, interpersonal communication skills, presentation skills, computer skills in MS office

• Committed 13th month bonus
• Collaboratively yearly performance bonus
• Meal & Parking allowances
• Premium insurance for employee
• Flexible benefits
• Domestic and international training opportunity
• Career development program with buddy and mentoring program
• Good benefits of company activities, team building and year end party
• Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era