Customer Quality Engineer

  • Full-time
  • Legal Entity: Robert Bosch S.p.a Società Unipersonale

Company Description

At Bosch, we care; for you, our business, and our environment.

Let’s turn visions into reality. At Bosch, we shape the future by inventing  high-quality technologies and services that spark enthusiasm and enrich  people’s lives. Our areas of activity are every bit as diverse as our  outstanding Bosch-teams around the world. Their creativity is the key to  innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock  markets and bound to the purpose of the Robert Bosch Stiftung; our  success directly benefits society, the environment, and future  generations. Our promise to our associates is rock- solid: we grow  together, we enjoy our work, and we inspire each other. Join in and feel  the difference.

Let’s be remarkable!

EDIM S.p.A. provides die casting and machining services. The Company offers services that include tool design and manufacturing, chromate plating, and assembling of parts. EDIM S.p.a. serves industries such as mechanics and automotive.

Welcome to a place where your ideas lead to something big. Welcome to Bosch.

Job Description

What will you take care of?

You will work as Customer Quality Engineer in our plant located in Villasanta (MB).

· Help shaping the future: you will contact partner to the customer for change management, complaints and approvals of products and processes.

· Experience cooperation: You will service customers in terms of quality standards and quality assurance and developing concepts

· Take on responsibility: you will develop decision templates with customers in borderline and special cases. You will be responsible for tracking and adhering to the company's quality objectives for customer incidents and defect-costs. You will perform initial sampling (PPAP Automotive) and define the scope of testing for initial sampling.

· Conscientious coordination: You will coordinate analysis and corrective measures for internal and external quality issues.

· Structured evaluation: you will evaluate information about quality-relevant data and develop concepts for QM-Systems quality improvement.

· Create something new: When new customer projects, you will create the required reports and documentation. You will also initiate and track quality issues with immediate quality assurance measures and implement corrective measures and control the effectiveness of these measures. You will choose test methods (e.g. test severity, measurement method, measuring equipment, etc.).

· Live cooperation: You will support in internal and external customer and system audits.

Qualifications

What distinguishes you?

· Education: Bachelor or Master Degree or comparable education with specialization in manufacturing or production technology

· Languages: Solid knowledge in written and spoken English to communicate with international customer.

· Experience and know-how: At least 2 years’ experience in Quality-Management in production-company and customer-care.

    - Experience in handling production parts approval process (PPAP)

    - Experience in guiding/leading problem-solving teams to evaluate root-cause of failures and develop their corrective-actions.

    - Preparation of statistical evaluation like Cmk / Cpk

    - Experience in applying standard problem solving tools like 8D, Ishikawa, 5-Why, etc.

    - Experience in working with  Process-FMEA and use it as preventive tool

    - Knowledge about machining processes like milling, drilling preferable.

    - Knowledge about die-casting-processes would be a bonus, but are not mandatory

    - Certified Internal-Auditor VDA 6.3 would be a bonus but not mandatory.

·  Work style: Able to read and understand technical drawings for products that are machined (milling, drilling, etc.)

·  Personality: Good social competence and communications skills.

Additional Information

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.

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