Analista Jr de soporte IT

  • Priv. José María Morelos 104, Zona Centro, 38160 Apaseo el Grande, Gto., Mexico
  • Full-time
  • Legal Entity: Robert Bosch México, S.A. de C.V.

Company Description

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values ​​that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.

Job Description

Proporciona soporte tecnico de TI, realizando sus actividades fisicamente en las diversas locaciones de Bosch. Brindando apoyo al equipo de la localidad.

Qualifications

  • Proporcionar soporte completo de infraestructura de TI para usuarios finales en una aplicación de servidor cliente, gestion de incidentes basado en ITIL mediante resolución de tickets a traves del Sistema BMC Remedy IT Service Management (SMT), interacción de usuarios.
  • Monitorizar el servidor de aplicaciones, la red y la interfaz entre diferentes componentes
  • Supervisar el rendimiento del sistema y garantizar la disponibilidad
  • Instalar parches o hotfix apropiados para el sistema operativo
  • Asegurar la Documentación pertinente de procesos y actividades
  • Planificación y celebración de reuniones

Additional Information

Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

Vacancy applies to the referral program.

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