International Recruitment Internship - January 2022

  • Pl. de la Solidaridad, Málaga, Spain
  • Full-time
  • Legal Entity: Bosch Service Solutions, S.A.U.

Company Description

We are a Bosch company but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world. Put simply: We take over some operations from other companies and run these for them, allowing them to focus on their core business.

We do so using future oriented technologies such as RPA, cognitive robotics or artificial intelligence. We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units.

 

What we do?
We complement any product with a solid service delivered 24/7 across all channels or design new service models, optimally fitted to the needs of end-customers. We ensure that each interaction with end-users is as smooth and efficient as possible, so that products or brands leave a lasting positive impression.

The list of our services is truly endless. To name just a few: We save lives with our back-to-back management of eCall in cars, monitor international cargo, get people out of broken-down elevators, manage social media interactions, run the IT hotline for Bosch or simply are the voice of customer service or technical support.

We in the Bosch Group
As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

We were responsible for contacts with clients and third parties (e.g. technicians). We specialized in the service around the security product, which laid the ground for becoming a Bosch unit in its own right, specializing in service and Customer Experience.

Job Description

If you’re looking for a valuable opportunity with the global leader of BPO, Bosch Service Solutions has an internship for you! BSO is seeking a Human Resources (HR) Intern to support the daily operations of the HR Department with attention to International Recruitment and Talent Acquisition (TA):

As an International Recruitment Intern, some of your main functions will be:


- Use effective communication techniques to build strong relationships through regular face to face or telephone interviews with international candidates
- Qualify vacancy with the International Recruiter and Hiring Manager, agreeing shortlist criteria, screening criteria and interview process
-  Coordinating interview schedules and Role Plays
-  As needed source and review resumes, as well as help monitor candidates through the hiring process
- Provide support for the team ensuring data and administrative processes are completed and accurate
- To provide full life cycle administrative support for the Human Resorces team
- Post all positions to appropriate posting boards and social media sites; monitor their effectiveness and manage the expiration dates.
- Participate on Employee Engagement activities.

Qualifications

- Current enrollment in an undergraduate Human Resources or related degree program with an emphasis in Human Resources, Business or Communications.
- Must have strong verbal and written communication skills, and the ability to handle stressful situations in an efficient, professional manner. Must have a sense of team response to satisfy Recruitment and Hiring goals and assure candidate satisfaction.
- Fluency in English (C1 Level) is required. Multiple language capability is desirable. Fluency in Spanish will be a big plus.
- Candidates must be available to work full time (39 Hours per Week), Monday to Friday, from 08:30 to 17:30. Candidates must be available for a five-six months internship starting in JANUARY 2022.
- Candidates can work remotely but must be based in Barcelona, for internal meetings, trainings and other events.
- Valid EU working permit, and NIE number is also required.

Additional Information

What we offer:
- Be a part of our international network and profit from the diverse opportunities of a global employer: Training and internal growth opportunities
- Internship allowance of 780€ per month.
- Our working environment is fun, rewarding and offers room for creativity.

Impress us with your competence, personality, and commitment, and you'll be able to set out on a new career path. It is your expertise, commitment, and experience which makes our services "Invented for life" and sparks enthusiasm in our customers.

Discover new directions and apply now

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