Network Engineer Support

  • Parque industrial, Ave Robert Bosch #1150, Río Bravo, 32557 Cd Juárez, Chih., México, Ciudad Juarez, Chihuahua, Mexico
  • Full-time
  • Legal Entity: Robert Bosch México, S.A. de C.V.

Company Description

Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values ​​that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.

Job Description

  1. Primary Duties and Accountabilities
  • Analyze availability, access (user accounts and permissions at the LAN and WAN components), and complex performance issues as found during monitoring or as reported by customers. This includes on-call availability for 24x7 operation
  • Monitor network components (LAN and WAN) to ensure availability and also test backup, recovery and emergency procedures.
  • Install and configure mid-level network components (LAN and WAN) following the global concepts. This includes high availability implementations and complex installs
  • Coordinate and implement the migrations related to network components (LAN and WAN), including their infrastructure and associated software/applications (version, service pack, hotfix releases, firmware, etc.)
  • Participate in global and regional initiatives and self-checks such as security audits, change management, incident management, asset management, run and operation tasks.
  • Practice network (LAN and WAN) asset management, including maintenance of their component inventory and related documentation and technical specifications information.
  • Follow all service level agreements established with customers


  • JIRA/T&R ticketing application experience desirable.
  • BMC Remedy IT Service ticketing tool knowledge desirable.
  • Exposure/ knowledge in Production network support process desirable.
  • Knowledge on any scripting languages like Shell, Python  etc. is a plus
  • Cisco CCNA (Preferred) – CCNP (Plus)
  • Experience with HP/Aruba switches is a plus
  • Knowledge of layer 1/2/3 including but not limited to Ethernet, Fiber Optics, 802.1Q, OSPF, HSRP, etc.
  • Fluent Conversational English.
  • Technical understanding LAN and WAN technologies, including multiple network operating systems (IOS, HP, OS) topologies (MPLS, Ethernet, Fiberoptics), protocols (TCP/IP, OPSF, BGP), and WAN (Routing, Firewalls, IPsec)
  • Working technical experience with installing, configuring, monitoring, troubleshooting and supporting network components (LAN and WAN environment)
  • Excellent written and oral communication skills
  • Analytical, conceptual and problem solving skills
  • Effectively prioritize and execute tasks in a high pressure environment
  • Working in a team-oriented, collaborative environment


Additional Information

Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

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