SDM for M365, PowerPlatform, Application Development and Portals

  • Electronic City Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, India
  • Full-time
  • Legal Entity: Robert Bosch Engineering and Business Solutions Private Ltd.

Job Description

·       Responsible for delivery of Digital Experience service projects: Portals (Life Ray & SharePoint, )  SharePoint Online, M365, Power Platform,  and also should have experience of applications development within the defined budget.

·       Responsible for Customer Satisfaction Index, Associate Survey, Status reporting for Account/Line of Business,

·       Goal tracking for Quality, Productivity, Deployment, Rookie Ratio in Project teams and Revenue Growth Percentage

·       Develop relationship with customers to intensify strategic cooperation.

·       Organize and monitor current operations to ensure the team meets Service Level Agreements (SLAs) and follows the agreed process.

·       Aligns KPIs with SLA and quality measures to ensure the team understands performance metrics and expectations of their daily work.

·       Coordinates the team’s workload ensuring both business as usual and/or projects are delivered to required deadlines and expected level of quality

·       Engagement with business partners across the world and working with international teams.

·       Goals for direct reports and guide them in individual performance management.

·       Responsible for managing multi-location team working in 24x7 mode

Qualifications

·       15-18 years of experience including project/program management experience, ranging from consultant to delivery manager roles

·       Experience in end to end delivery of the Portal development /M365/Application Development with experience in Web aplications development is a must

·       Experience in project management, People management and leadership skills

·       Experience of managing large/multiple development projects in Agile/Scrum/waterfall models

·       In-depth knowledge of the SDLC

·       Excellent communication and presentation skills, People Management and Customer handling skills

·       PMP certified

Additional Information

15-18 years’ experience

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