ETAS - Field Application Engineer Embedded SW
- Str. del Drosso, Torino TO, Italy
- Legal Entity: ETAS GmbH
Founded in 1994, ETAS GmbH is a wholly-owned affiliate of the Bosch Group. It has international subsidiaries and sales offices in 14 countries.
ETAS offers innovative solutions for the development of embedded systems for the automotive and other embedded industries. As a system supplier, ETAS offers a wide range of products from integrated tools and tooling solutions to engineering services, consulting, training and support. Safety solutions in the field of embedded systems are offered by ETAS subsidiary ESCRYPT.
More information are available on the website: www.etas.com
We are looking for a Field Application Engineer on Embedded SW at our office in Turin, responsible for taking care of customer support requests regarding RTA Solutions products. Catering to a huge variety of customer requests, you answer intricate questions regarding our product and help customers use it effectively. Working together with a team of Engineers, you will get to know our product and over time conduct deep analyses and work together with the developers to devise solutions for customers.
· Taking care of customer requests and answering all kinds of product-related questions
· Analyzing reported issues, e.g. by recreating customer environments and reproducing them, debugging the software and developing fixes when necessary
· Teach customers and colleagues how to use and integrate our software by using and creating example code
· Help enhancing and maintaining our internal and external knowledge base
Education: Master Degree in Computer Science, Electronics or similar
Experience and know-how: Solid experience with embedded SW engineering with demonstrable business analytical skills. AUTOSAR experience would be a distinct advantage. Awareness for automotive quality requirements (e.g., MISRA C, HIS) and process frameworks (e.g., aASPICE, ISO26262).
Familiarity with embedded systems design and low-level hardware interactions, ideally with TriCore, ARM, PowerPC and Renesas architectures as well as embedded operating systems like OSEK/AUTOSAR OS.
Languages: Fluency in Italian and English are a must. Knowledge of other languages is a nice to have
Working Method: Willingness to learn and work in a agile environment. Team player attitude within a diverse and multicultural environment.
Personality: Strong motivation, customer orientation and result, flexibility, spirit of initiative, autonomy and excellent interpersonal / communication skills.
Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.