Senior Service Engineer-MH 高级服务工程师- 移动液压_ DCCS

  • Full-time
  • Legal Entity: Shanghai Bosch Rexroth Hydraulics & Automation Ltd.

Company Description

As one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering, and Factory Automation. With its intelligent components, customized system solutions and services, Bosch Rexroth is creating the necessary environment for fully connected applications. Bosch Rexroth offers its customers hydraulics, electric drive and control technology, gear technology and linear motion and assembly technology, including software and interfaces to the Internet of Things. With locations in over 80 countries, more than 31,000 associates generated sales revenue of 6.2 billion euros in 2019.

Since 1978 the company is located in China and established plants in Beijing, Wujin and Xi`an.

To learn more, please visit www.boschrexroth.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 410,000 associates worldwide (as of December 31, 2018). The company generated sales of 78.5 billion euros in 2018. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 460 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. At 126 locations across the globe, Bosch employs some 72,600 associates in research and development.

Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com, www.twitter.com/BoschPresse.

Job Description

1.      Keep learning the latest technology and advanced field service tools to solve customer problem on-site with your own rich field service experience;

不断学习博世力士乐最新液压技术、掌握博世力士乐先进的现场服务工具,运用自已丰富的现场服务经验,解决客户现场各种杂复的液压技术问题;

2.      Field service trouble shooting: Familiar with Bosch Rexroth hydraulic components and system principle, investigate customer's on-site condition; record the key parameters by field service tool with comprehensive fault diagnosis plan; confirm the operation status of components and equipment; and then find out the root cause of failure. Provide solutions and detailed on-site service reports; tracking with the warranty improvement process, prevent the same failure happen again;

熟悉博世力士乐液压元件与系统原理,调查客户的使用条件和状况,制定周全的故障诊断方案,运用博世力士乐先进的现场检测工具,测量和记录有效的各项运行参数,确定元件及设备的运行状态,寻找分析出故障的根本原因。提供完善的解决方案及详尽的现场服务报告,跟综质保改进进程,从源头上防止故障的再次发生;

3.      Xuzhou region OEM customer service support and provide the English report when finish the field service;

徐州区域OEM客户服务支持,完成现场服务工作并提供英语版现场服务报告;

4.      Bosch Rexroth new components and system commissioning: Familiar with the latest application of Bosch Rexroth hydraulic technology in mobile application, participate in the installation and commission of the new components/systems/applications on customer site, parameters optimization and provide the detailed report, guide after-sales service;

在博世力士乐新元件与系统现场调试方面:熟悉博世力士乐液压技术在工程机械设备上的最新应用,参与博世力士乐新元件、新系统、新应用在客户现场的安装调试、整机参数优化并形成详尽的调试报告,指导售后服务;

5.      Workshop repair: good hand work ability, disassemble the failure parts with specialized tool, inspection, record, and failure root cause, and good inspection report;

在力士乐维修车间方面:具有规范的动手能力,能运用车间专用工具拆检力士乐液压故障元件,检查、记录零件状况,分析判断零件故障原因,形成拆检报告;

6.      Rexroth service product promotion: good customer communication skill and the market insight, comprehend the customer request, familiar with the strength of the Bosch Rexroth products and the service, support the company service sales target.

在力士乐服务产品推广方面:具有良好的客户沟通技能及市场洞察力,熟知博世力士乐优势及服务强项及客户需求,完成公司的服务销售指标。

 

Qualifications

1.      Preferable 5 years’ hydraulic system design and commissioning experience in mobile application;

具有五年以上工程机械液压系统设计与调试经验者可以优先录取;

2.      Willing to travel; good hand work ability; be able to fix complex problem in tough condition independently;

适应出差,较强的实际动手能力,能在用户现场工作条件下安全地独立解决各类复杂问题;

3.      Good team work sense; good communicate sill with customers and colleagues;

良好的团队合作精神、客户沟通技能;

4.      Good English skill, both in written and speaking. German as a plus.

英语写作和口语良好,懂德语者优先。

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