• Electronic City Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, India
  • Full-time
  • Legal Entity: Robert Bosch Engineering and Business Solutions Private Ltd.

Company Description

Robert Bosch Engineering and Business Solutions Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 19,500 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

- End to End knowledge in the BMC Remedy AR System architecture, including best practice design and implementation 

  - Extensive experience in Development, Deployment, Migration and Rollouts for BMC Remedy ARS / ITSM Projects in latest versions 9.X

  - Extensive knowledge on Administrative / Setup skills of AR System, Mid-Tier, Load Balancer environment & Server Level Configuration

  - Good knowledge in BMC Remedy Approval and Email Engine

  - Hands on Experience in Integrating BMC Remedy with other 3rd party tools using various Integration methods

  - Expert knowledge in ITSM topics / KPIs / SLAs / CMDB / SRM / RKM

  - Experience in SMART IT, SMART Reporting and Digital Workplace Administration and Configuration

  - Experience in BMC Remedy Helix is an added advantage

  - Experience in database queries and procedures and basic shell scripting knowledge

  - Excellent Analytical & Troubleshooting skills

  - Excellent Communication, Customer Handling and Presentation skills

  - Expertise in BMC Remedy CMDB and Change Management modules is highly desired

  - Good knowledge in ITIL Processes & Certification on ITILv3/ITILv4


B.E / M.C.A with 7 + yrs IT experience

Additional Information

Candidates must be updated with the latest technologies available related to BMC tools

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