Field Service Technician - Team Leader

  • 2300 City Line Rd, Bethlehem, PA 18017, USA
  • Full-time
  • Legal Entity: Bosch Rexroth Corporation

Company Description

Bosch Rexroth is one of the world’s leading providers of drive and control technologies. Regardless of the motion task that customers face anywhere in the world, they will always find a Bosch Rexroth team with the local experience and the appropriate know-how from more than 30 industries and all drive and control technologies. Our associates take on their customers’ challenges with passion and persistence until the right solution is found. This is what makes Bosch Rexroth a strong, reliable partner for Mobile Applications, Machinery Applications and Engineering and Factory Automation. 

Job Description

As a working member of Field Service team, the Team Leader, under the direction of the Service Director or Manager, will support the daily activities of a team of Field Service technicians primarily located in Bethlehem, PA and other locations within the US. General responsibilities include coordination, distribution and execution of scheduled work to ensure timely completion of Field Service activities and / or projects.

  • The Team Leader will be required to fulfill and follow all requirements outlined in the Team Leader Appointment Letter (to be reviewed during interview)
  • As a representative of Bosch Rexroth, communicate professionally and effectively with customers, employees of the Bosch Group, and/or sub-contractors
  • Diagnose and repair, or commission, electro-hydraulic components or systems at customers sites. In addition:
    • May be responsible for improvements to system/machine design on site to a limited degree
    • May include material fabrication, assembly and modification of equipment on site
    • Assignments will be both short and long term
    • Work may be performed at domestic or international customer facilities
  • Prepare detailed field service reports on the computer. Reports will include daily records of work performed, materials used, hours worked, expense account items, etc.
  • Work overtime as necessary to complete project
  • Provide direct labor support for Bethlehem or Houston Shop as secondary responsibility during peak demand
  • Participate in and conduct training for past, existing and new products and technologies within the organization
  • Perform other essential and related peripheral duties as assigned

Qualifications

  • Associates’ Degree in Electronics, Mechatronics or Industrial Automation or in a relevant field plus 5 years of experience in a hydraulic and electronic shop or field service capacity, OR High School Graduate or equivalent plus 7 years of experience in a hydraulic and electronic or field service capacity.
  • Working knowledge of Industrial hydraulic components, (i.e. Pumps, motors, prop valves, logic valves, accumulators, filters, etc.)
  • Working knowledge of Industrial electrical components (i.e. Motors, motor controls, relays, transformers, etc.)
  • Ability to interpret and analyze hydraulic and electrical schematics.
  • Able to travel to domestic and international customer sites with little or no advance notice (approximately 50% of the year)
  • Ability to work in difficult physical and stressful situations for extended periods.
  • Ability to work independently and handle multiple assignments.
  • Working knowledge of computer, SAP (or similar ERP) and Microsoft Office software.
  • Ability to learn and operate PC based data acquisition equipment in field service environment.
  • Excellent verbal, organizational and communication skills required.
  • Demonstrated leadership skills, ability to lead small projects and teams

Additional Information

All your information will be kept confidential according to EEO guidelines.

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives.

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology
  • AWIM (A World in Motion)
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