Portuguese Customer Service Representative (Afternoon Shift)

  • Carrer de Rosselló i Porcel, 21, 08016 Barcelona, Spain
  • Full-time
  • Legal Entity: Bosch Service Solutions, S.A.U.

Company Description

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,500 associates at 28 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and logistics sectors as well as information and communication technology.

Connectivity opens up new opportunities to develop and improve vehicles and mobility services, which makes mobility safer, more efficient, and more convenient. By seamlessly connecting users, vehicles, and services over the internet, drivers also get a fascinating experience and ultimately have more fun behind the wheel. That is why Bosch connects the systems and services inside and outside vehicles, transforming them into intelligent mobility solutions.

Job Description

At Bosch Service Solutions, We have extensive expertise acquired over many decades as a leading player in the automotive sector.

We offer differentiating services in this environment for the maximum convenience and safety of our customers.

As a Customer Representative some of your daily responsibilities will be:

- Develop customer relationships that contribute to business objectives and promote customer loyalty

- Research and resolve customer questions and issues to ensure customer satisfaction and retention

- Process tickets using a web based system to escalate customer issues as needed

What we offer
- Work 39 Hours per week. Base salary is 1437€ Gross per month.
- Working hours are from 04:00 PM to 12:00.
· Be a part of our international network and profit from the diverse opportunities of a global employer: Training and internal growth opportunities.
· A part time job, long-term contract, direct with BOSCH Service Solutions.
· Bosch employees profit from various discounts including Power Tools and Home Appliances.
· Our working environment is fun, rewarding and offers room for creativity.
- Work five days per week, including working on weekends. Two weekends per month are OFF.

Qualifications

-Candidates must be available to work full time 39 hours per week on the afternoon shift.

-Fluency in Portuguese (C2 level, Native or equivalent) and English (C1 Level)

Additional Information

Impress us with your competence, personality, and commitment, and you'll be able to set out on a new career path. It is your expertise, commitment, and experience which makes our services "Invented for life" and sparks enthusiasm in our customers.

Discover new directions and apply now

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