Automotive Aftermarket Technical Services and Training Expert

  • Aydınevler, İnönü Cd., Maltepe/İstanbul, Turkey
  • Full-time
  • Legal Entity: Bosch Sanayi ve Ticaret A.Ş.

Company Description

Whether in areas of mobility, industrial technology, consumer goods, or energy and building technology, we constantly provide highly efficient solutions to markets worldwide. In doing so, we don’t just measure our successes in terms of economic growth, but above all in terms of improving people’s quality of life, because we feel committed to values that are based on responsibility. This is only possible with the help of a global network of more than 402,000 highly committed employees, with pioneers who break new strategic ground every day. Welcome to Bosch.

Job Description

We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us in starting something remarkable as a Technical Services and Training Expert in Automotive Aftermarket Department.

Your contribution to something big:

  • Responsible for preparing, conducting, and evaluating all kinds of automotive technical training programs in region Turkey, Iran and the Middle East countries

  • Assess training needs and certification requirements based on the market requirements and targeted customers/customer groups

  • Prepare training material and classroom agenda.

  • Create instructor materials (course outlines, background material, instructional materials, and training aids)

  • Conducts classes regarding safety, security, installation, programming, maintenance, and repair of software, machinery, and equipment. 

  • Assist in design of computer-based and multimedia curriculum.

  • Ensure the quality and consistency of course content throughout a course life cycle.

  • Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

  • Provide technical hotline support for all Bosch systems, products and services and deal with customer complaints and demands in an efficient and effective ways.

  • Support warranty services for Bosch products

  • Establish cooperations/business relations with external service providers /external trainers to increase the service product portfolio

  • Support developing new technical service concepts and their implementations

Qualifications

What distinguishes you:

  • Engineering degree in Mechanical, Automotive or Mechatronics or related fields

  • Min. 10 years of experience in after sales services, preferably in technical trainings, technical hotline area

  • Hand on experience in support, repair and maintenance automotive systems & system components

  • Fluent in English and/or German, both written and spoken 

  • High analytical thinking ability

  • Excellent level of IT tools usage skills (SAP, MS Office applications,..)

  • Result oriented, self-discipline and high motivation

  • Good planning and organizational skills

  • Customer oriented, good presentation skills and persuasive communication

  • Ability to travel and have a valid driving license

  • No military obligation for male candidates

Additional Information

Bosch Grubu şirketlerine ilginiz için teşekkür ederiz. 6698 sayılı Kişisel Verilerin Korunması Kanunu kapsamında kişisel verilerinizi önemsiyor ve bu kapsamda başvurmuş olduğunuz pozisyon hangi Bosch Grubu şirketi bünyesinde yer alıyor ise söz konusu şirketin veri sorumlusu sıfatıyla hareket ettiğini açıkça belirtmek istiyoruz. Mevcut yapacağınız başvurunuz için Kişisel Verilerin Korunması Kanunu kapsamında hazırlanmış olan Aydınlatma Metni’ne buradan ulaşabilirsiniz. İş başvurunuz kapsamında bu ve yönlendirileceğiniz diğer sayfalarda birden fazla Bosch Grubu şirketi aydınlatma metninin bulunması halinde, kişisel verilerinizin işlenmesi bakımından veri sorumlusu sıfatıyla hareket eden ve başvuru yapmış olduğunuz şirkete ait aydınlatma metnini inceleyerek kişisel verileriniz hakkında detaylı bilgiye de her zaman ulaşabilirsiniz.

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