Online Sales Executive Customer Success Executive

  • Eastbourne, United Kingdom
  • Full-time

Company Description

Booksy International is an exciting “start­up” company, that has rolled out our mobile scheduling platform in 30 countries worldwide. Our booking system allows merchants to digitally manage their appointment and client database while allowing clients to book appointments via a mobile app, website, or booking widget. Please take a look at our website for more information on our company and product,

Read more about us here  biz.booksy.net

Job Description

As Booksy’s Customer Success Manager you will be working with Booksy’s customers from Health and Beauty sector. You will be responsible to convert potential customers who have signed up for trial period. Once trial customers are paying your job will be to make them successful in use our booking and communication solution.

Qualifications

Ideal Candidate

  • has at least +1 years of experience in sales and/or customer support

  • Combines ability to close deals with empathy and patience

  • has supported customers using SaaS solutions or internet/mobile products

  • has strong communication skills

  • you are coachable and eager to learn

  • has great understanding and interest into internet, social media and mobile world

  • having previous experience in sales is an advantage

  • is not afraid to speak to customers over the phone or during face to face trainings

  • is familiar with customer support tool (Zendesk) and structured way of working based on KPI

Additional Information

Benefits of Business Development Executive

    • Working with great product that is already selling well internationally

    • Working in fast growing international company

    • Great work atmosphere

    • Future career opportunity to become Local Support Team Leader

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