Licensed Customer Service Representative - Personal Insurance

  • 441 Village Park Dr, Powell, OH 43065, USA
  • Full-time

Company Description

About You:

Enjoy helping others and are detailed oriented. You are comfortable with talking to people on the phone and using a computer all day, so you are computer literate. Like to work with numbers and learn new things. You desire to be part of a team and want to be part of the solution and not the problem. If this sounds like you, please read on.

About Us:

We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community, and the companies company.

Our hours are Monday thru Friday from 8:30 – 5:00. 

Job Description

Job Responsibilities:

  • Establish working relationships with clients, potential clients, and companies we represent on the phone, email and on paper.
  • Supporting teammates with follow up for clients and prospects.
  • Research and resolve coverage questions.
  • Promptly respond to client needs either on the phone or electronically.
  • Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs
  • Cultivate new opportunities and offer additional lines of insurance
  • Assist with other office duties as they arise and are needed

Qualifications

QUALIFICATIONS

Professional and Personal Skills:

  • Proficient with Microsoft Word, Excel, Outlook, and a calculator
  • Type quickly and accurately
  • Excellent communication skills both verbal and written
  • Organized, structured, punctual and will follow the rules
  • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Experience Requirements:

  • Property & Casualty License highly preferred.
  • We will train and educate the right candidate. 
  • However, having previous experience working within the insurance industry is a bonus.

Additional Information

Wages and Compensation:

We offer competitive wages depending on experience and if you already have a license, bonuses for performance and other benefits are available as well.

If you’re interested in joining our team, we’d love to talk to you. 

Candidates must be legally authorized to work in the United States without sponsorship. This position is physically located in Columbus and no relocation is offered. We are an equal employment opportunity employer.

PLEASE NOTE THAT WE ARE PARTNERING WITH GO-HR TO FILL THIS POSITION. ALL RESUMES AND A COVER LETTER OUTLINING YOUR COMPENSATION EXPECTATION MUST BE SUBMITTED VIA EMAIL AS DIRECTED ON THIS SITE. ANY INQUIRIES TO OUR OFFICE WILL BE DIRECTED TO GO-HR.