Customer Service Professional
- Full-time
Company Description
Boarding Pass transforms boring into extraordinary. A travel and lifestyle design company for men and women, Boarding Pass is focused on the essential items that people need to make their day excellent. From travel to bathroom to bar, our focus concerns high-quality materials and products designed in Brooklyn and made by manufacturers in 16 different states in the USA. The brand is sold by over 600 retailers worldwide, and at its retail store at 230 Mulberry Street in NoLIta, New York.
Job Description
Brooklyn-based travel brand seeks customer service and retail associate for its new store at 42 West Street.
This position combines online customer service with retail store sales, Monday through Friday 12pm-6pm, with the opportunity for some weekend work.
Potential for content as part of the mix if you like to write.
Nearby subway is the Greenpoint G Train.
The successful candidate will work with our operations team to handle customer service requests from our online sales, which increase during the holiday period, but generally require monitoring during the day. We have same-day customer service response.
In addition, the store associate will be required to engage with customers, explain the product, tailor their approach to customers, and sell as appropriate.
This is an $18-hour base with sales commission.
You should comfortable in front of a computer, and have excellent grammar skills and a great online demeanor. We love our customers, and aim to please.
Please attach resume and headshot to email.
Qualifications
- Good written, verbal and telephone communication skills.
- Good data entry and organizational skills.
- Detail oriented and good follow-up skills.
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, and function specific software.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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