Bring your ideas, help shape what’s next  

Bluecurrent is helping shape the energy future of New Zealand and Australia, empowering partner with strategic insights and innovative technology.  

For nearly two decades, we’ve been a trusted leader in smart metering and digital solutions, helping businesses and communities make better energy decisions.  

People are at the heart of everything we do. Bluecurrent offers a supportive, inclusive workplace with fantastic benefits, growth opportunities, and an authentic commitment to sustainability.  

Every day we live our values of collaboration, innovation, and delivery, so join us and let’s create a smarter, more sustainable future together. 

About the Role

Fixed term opportunity until January 2027.

Additional rostered hours available.

Do you want to help make a difference and deliver for Bluecurrent customers? We have an exciting opportunity to join the supportive and collaborative Remote Services team as an Administrator.  In this role, you will support and deliver excellent customer service to Bluecurrent customers within the required SLA ‘s.  

Key responsibilities include:

• Manage queries from retailers regarding remote services, systems, data bases and suppled services.
• Ensure accurate capturing of remote services processes and identify systems or manual gaps.
• Ensure data quality of databases are maintained and assist with resolved discrepancies and correcting discrepancies in data bases as required
• Inbox and workflow monitoring

Who we are looking for

To be successful in this role you will demonstrate a commitment to continuous improvement and effective problem-solving, supported by strong customer service experience for both internal and external stakeholders. You are good at learning new systems and databases and have proficiency in Excel. Additionally, you exhibit excellent verbal and written communication skills with the ability to communicate with all stakeholders. Your problem-solving abilities and focus on ongoing improvement enable you to identify issues and drive meaningful change to enhance customer delivery.

If you’re ready to bring your ideas and experience to help, make a real impact for the future at Bluecurrent, apply now! 

If you require assistance or accessibility support from us during the application and selection process, please call us on 09 978 7792