ASC Steel Deck is a leading supplier and manufactures a complete line of structural, floor and roof deck that has been fully tested and evaluated for commercial construction applications for the construction market in the Western United States.  ASC Steel Deck supplies structural, roof and floor deck solutions to commercial and industrial markets which are sold through an established network of knowledgeable brokers, deck sub-contractors, steel erectors and steel fabricators.

ASC Steel Deck is part of the BlueScope group of companies located in 12 countries and employs over 14,000 employees. As a leading international supplier of steel products and solutions, principally focused on the global building and construction industry, we believe that our people are our strength. Having a diverse and inclusive workplace enables us to improve our capability and ensure continued, sustainable success.

The Project Manager is responsible for achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits and identifying trends in accordance with predetermined timelines and budget. The Project Manager achieves most results through engaging in a collaborative working environment between Engineering, Project Managers/Assistants, Sales, Customer Service Team, Purchasing, and Manufacturing.  The position provides the critical customer service function to projects managed.

• Coordinate the production of documentation required to communicate the understanding and expectations of project requirements for Customer and Operational clarity.
• Process Customer Changes and Sales orders into SAP system and monitoring of overall supply chain and order management.
• Investigation of claims responding to field issues and questions promptly – engaging engineering and other resources as required.
• Managing projects to maintain or enhance margin assuring milestone dates and deliverables are met.                         
• Accurately maintain project files & records for accurate record keeping and follow-up
• Providing customer service levels that meet or exceed customers’ expectations throughout the life of the order.
• Serving as main point of contact for the builder/customer for any project-related questions/requests throughout project life cycle.
• Develop standard processes and project action plans to support continuing customer and inter-departmental relationships.
• Coordinating with internal/external functional groups to ensure realistic customer/builder commitments and to identify innovative solutions for customer concerns.
• Plan and manage customer expectations, ensuring that service and delivery exceeds expectations, providing timely and responsive follow-through for customers

Minimum:

• High School Diploma or GED
• 3+ years related technical project management experience, or combination of technical customer service and project management experience
• Ability to read and interpret drawings (i.e. architectural/structural contract)
• AutoCAD experience – ability to manipulate or create shop drawings based on customer provided data
• Competent in Order Management System applications & procedures

Preferred:

• Bachelor’s degree in project management preferred, industry experience
• 5+ years related technical project management experience, or combination of technical customer service and project management experience
• 2+ years of experience within the construction industry; technical role preferred
• SAP experience
• Knowledge of ASC Profiles products

Skills & Competencies:

• Ability to operate effectively under pressure and able to work independently
• Attention to detail and able to multitask
• Experience in developing and managing strong customer relationships
• Follow BlueScope safety framework
• Results driven, with a proven track record of high performance
• Solid listening and Communication skills
• Sound planning & time management capability
• Strong Command of MS Office - Excel, Word, Outlook and PowerPoint applications
• Strong Customer & Safety orientation
• Superior Organization & prioritization skills
• Superior problem solving & decision-making ability
• Understanding of Manufacturing and Engineering Practices to appreciate the impact resulting from customer commitments or requests

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.