BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Wangara team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Our customers are a mix of homeowners and builders requiring a variety of superior products and solutions that we offer. Being the face of BlueScope, you will ensure all our customers receive exceptional service.

We welcome recent graduates to apply and create a pathway for you to grow your career within our large organisation. We’ll help you achieve your career goals in line with your studies, offering continuous support, learning, and experiences. You’ll enjoy early responsibility and the chance to expand your network while building your skills. If you have prior customer service experience and are seeking a role that will allow you to grow both personally and professionally, our Customer Service Representative opportunity is for you.

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following:

• data entry and administrational tasks
• interacting with our customers via phone and email managing quotes and queries
• following up on quotations and inquiries converting these into sales opportunities
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• scheduling and booking orders
• continuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

Being the face of BlueScope for our customers, you will have:

• strong interpersonal and communication skills;
• proactive and willingness to learn;
• high level of attention to detail;
• sound computer literacy skills;
• self-starter that can work autonomously.

What’s in it For You

• Onsite physio
• Team lunches
• Team building activities
• Employee Assistance Program
• Ongoing career development opportunities
• Ongoing trainings

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday, 16 June 2023