BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Archerfield team as an Order Management Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this diverse and challenging role, you will support our team by managing enquiries that come from walk in customers and via phone and email. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment. 

What Will You Do?

Providing tailored solutions to our customers, you'll also be:

• interacting with our customers via phone and email, managing quotes and queries
• preparing and entering customer orders into our operating system
• collaborating with internal stakeholders (marketing, warehouse, and sales departments) ensuring customer expectations and requirements are met or exceeded
• coordinating and managing the end-to-end logistics process including compliance with any requirements and regulations, updating all necessary systems that manage orders
• managing the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues, and seeking ways to improve the customer’s experience

More About You

Along with your ability to understand and uncover customer needs transforming these into improved service offerings, you'll bring:

• first and foremost, a commitment to your own safety and well-being while caring for others;
• a ‘Team Player’ with excellent communication, negotiation and interpersonal skills, someone who demonstrates behavioural flexibility to enable them to collaborate with a mix of personalities and behavioural styles
• strong customer focus with the ability to resolve issues effectively and efficiently;
• the ability to pick up new and custom IT systems quickly;
• a proactive approach in building constructive and effective relationships;
• high attention to detail and ability to complete multiple tasks simultaneously;

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday, 31st August 2023.