BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Lyndhurst team as an Order Management Representative in the Shed Segment. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this role, you will be working closely with the Customer Service function for our Shed Segment. This role plays an important part in coordinating and managing the orders coming through from the customer service department, ensuring all components are available for our consolidation team for delivery to our customer.

Success in this role comes from your ability to think outside the box, problem solve, and bring fresh ideas to the table. You’ll lead with enthusiasm and be eager to jump in and help the team when and where the need arises. 

The hours of work will be Monday to Friday, 9am to 5pm.

What Will You Do?

Providing tailored solutions to our customers, you'll also be:

• interacting with our customers via phone and email managing quotes and queries
• coordinating and supporting the customer service team, assisting them with escalated customer issues
• collaborating with internal stakeholders ensuring customer expectations and requirements are met or exceeded
• coordinating and managing the end-to-end logistics process including compliance with any requirements and regulations, updating all necessary systems that manage orders
• delivering continuous improvement initiatives, creating an encouraging environment for your team to contribute ideas and support outcomes.

More About You

Along with your ability to understand and uncover customer needs transforming these into improved service offerings, you'll bring:

• a ‘Team Player’ with excellent communication, negotiation and interpersonal skills, someone who demonstrates behavioural flexibility to enable them to collaborate with a mix of personalities and behavioural styles
• strong customer focus with the ability to resolve issues effectively and efficiently
• the ability to pick up new and custom IT systems quickly
• a proactive approach in building constructive and effective relationships
• high attention to detail and ability to complete multiple tasks simultaneously.

What’s in it For You

• Onsite physio
• Ongoing career development opportunities
• Ongoing training
• Team lunches
• Team building activities
• Employee Assistance Program

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday, 23 June 2023.