Part Time - School Hours Customer Service Representative

  • Full-time

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Customer Service team in our Lysaght business as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this diverse and challenging role, you will support our team by managing enquiries that come via phone and email. Our customers are a mix of homeowners and builders requiring a variety of superior products and solutions that we offer. Being the face of BlueScope, you will ensure all of our customers receive exceptional service.

A self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also being busy and working in a supportive team environment. 

At BlueScope we value flexibility and this opportunity is able to be done during school hours 9.30am-2.30pm.

What Will You Do?

Being the face of BlueScope for our customers, you will be:

  • interacting with our customers via phone and email to manage a variety of enquiries 
  • preparing and following up customer quotes, whilst supporting our sales teams and branches across Australia 
  • providing internal support and regular feedback to our sales teams with customer and competitor information 
  • resolving issues and seeking ways to improve the customer’s experience

More About You

You will bring:  

  • excellent communication, negotiation and interpersonal skills 
  • strong customer focus with the ability to resolve issues effectively and efficiently 
  • the ability to pick up new and custom IT systems quickly
  • a proactive approach in building constructive and effective relationships 
  • high attention to detail and ability to complete multiple tasks simultaneously 
  • a commitment to your own safety and well-being while caring for others 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

  • create and deliver innovative solutions that drive transformation in our business
  • make an impact that really does shape the world we live in
  • keep growing through continuous learning and development opportunities
  • enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday 15th of JUly 2022.  

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