BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Mount Isa team as a Customer Service Officer. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification.  BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

This exciting opportunity will allow you to showcase your passion for exceptional customer service and sales and further your career with an iconic Australian company. 

What Will You Do?

Working with your team members, you will be a key contact for sales and service enquiries received in person and via phone and email. This will see you: 

• follow up customer quotes, deliveries and product supply levels
• attend to walk-in customers face to face
• handle incoming customer orders via phone or email
• accurately process customer orders
• work closely with the QLD sales, operations and Supply Chain teams regarding customer supply and solutions

More About You

You will have a positive attitude combined with an eagerness to learn and provide exceptional customer experience. In addition, it would be advantageous to have the following experience and attributes: 

• previous experience in a busy customer service or internal sales environment
• effective communication and time management skills
• ability to problem solve and develop solutions 
• computer competency with SAP and MS Office, or a willingness to learn our systems
• ability to work independently and in a team

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.