BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Customer Service Team in our BlueScope Building Components business as a Customer Service Representative. BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.

Your day will see you manage enquiries received via phone and email. Liaising with customers such as homeowners and builders, you’ll be the first point of contact for BlueScope, ensuring all of our customers receive exceptional service.

You’ll join a friendly and collaborative team who are ready to help you learn our systems and products. Starting at either our Marion or Noarlunga sites to get your bearings, you’ll then enjoy the variety as you transition to work across four of our Adelaide branches.

Enjoy a competitive salary, participation in our company incentive program, access to further training and career development, and access to our Employee Assistance Program.

What Will You Do?

Working in a supportive team environment, you will:

• interact with our customers face to face and via phone and email to resolve their enquiries 
• prepare and follow up customer quotes, whilst supporting our sales teams and branches across Australia 
• provide internal support and regular feedback to our sales teams regarding customer and market information 
• seek ways to improve our customer experience

More About You

We’ll value your inquisitive nature to learn more about our business and enthusiasm to find solutions for our customers. You will bring:  

• excellent communication, negotiation and interpersonal skills
• strong customer focus with the ability to resolve issues effectively and efficiently 
• the ability to learn our systems and processes
• a proactive approach to building meaningful customer relationships 
• a commitment to your own safety and well-being while caring for others 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday July 21st, 2022.