BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Archerfield team as an Order Management Representative.  Due to internal promotions and the growth of our industry, we currently have this exciting opportunity in our team.

Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this dynamic and fast paced role, you will be managing the customer order lifecycle from beginning to end, ensuring that our valued customers receive the products they need, at the time they need them.  Partnering closely with internal teams to deliver on customer expectations, success will grow from the persistence to see a job through to the end.  Our customers are a mix of homeowners, builders, tradespeople and industry professionals requiring a variety of superior products and solutions that we offer. Being the face of Lysaght, you will ensure all our customers receive exceptional service.

With the support of a strong leadership team you will be given every opportunity to further your career in customer service or sales with us here at BlueScope Australia.

What Will You Do?

Taking ownership of the order management process from beginning to end, resolving issues and seeking ways to improve the customer’s experience, you will be:

• interacting with our customers via phone and email managing quotes and queries
• preparing and entering customer orders into our operating system
• collaborating with internal stakeholders (marketing, warehouse and sales departments) ensuring customer expectations and requirements are met or exceeded
• providing internal support and regular feedback to our sales teams with customer and competitor information
• nurturing and growing relationships with customers to uncover new business and sales opportunities

More About You

You do not need to have experience in the building industry, we are looking for self-motivated and quick thinkers who can roll with the punches and take pride in seeing a job well done. You will bring:

• high attention to detail and ability to complete multiple tasks simultaneously
• excellent interpersonal skills and the ability to negotiate a mutually satisfying outcome
• competency in computer use
• a strong customer focus on customer experience with the ability to resolve issues effectively and efficiently
• a willingness to grow, learn and develop yourself

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers  

Together we can make a world of difference.

Applications close Monday 7th February 2022