BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Australian Steel Market business in our Customer Service Team as an Account Coordinator.

As part of our broader cross-functional customer service team, you will regularly partner with our Sales, Supply Chain, Manufacturing and Marketing departments to collectively develop customer product and supply solutions.

You will be the key customer representative to a dedicated portfolio of valued BlueScope customer accounts, maintaining our high standards of service delivery. You will gain invaluable exposure working across multiple business streams and stakeholders where you can grow your professional knowledge and experience. You will gain valuable skills and experience with an iconic Australian company.

What Will You Do?

In this varied and cross functional opportunity, you will: 

• manage the customer experience for your account portfolio
• work with internal stakeholders to provide solutions and deliver product in line with customer business needs
• provide our customers with real-time updates on product and service-related matters  
• identify improvements with our systems and processes, assisting with implementing changes for internal teams and customers

More About You

As an experienced professional or recent graduate, you will bring: 

• relevant tertiary qualifications or extensive experience in a B2B customer service/sales environment
• excellent written and verbal communication skills 
• good attention to detail with the ability to resolve issues and identify solutions
• computer competency to learn our IT systems including Salesforce, SAP and Microsoft Office 
• a thirst for learning and taking on new challenges and initiatives 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers  

Together we can make a world of difference.

Applications close Tuesday 18th January 2022.