At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover the opportunity to join our Delivery team in our Information Technology function as a Tech Care/Desktop Support Regional Lead - Victoria. Information Technology at BlueScope have embarked on an exciting enterprise technology transformation that will continue to support our business and customers now, and for the future.

The Tech Care team provide on-site IT support services to BlueScope employees and technical assistance to our external service providers.

In this new, exciting and key role, the Tech Care Regional Lead will work closely with the TechCare Manager and in partnership with our service delivery partners to provide ongoing IT support, ensuring a first-class end user experience for our Victorian colleagues and customers is continuously achieved.

This role will be based in Mount Waverley VIC

What Will You Do?

In this key role, you will manage the day to day IT support activities across each of BlueScope’s Victorian sites and provide leadership to the tech care team.

To achieve this, you will:

• Help define the strategy to ensure regular on-site support for all sites in Victoria
• Manage resources to ensure priorities and SLA’s are met within budget
• Ensure allocated work activities are performed in line with IT processes and procedures
• Understand key challenges for sites and end users
• Ensure that all site safety procedures are followed by TechCare team members

More About You

With your experience of managing a team of technical services professionals, you will also have:

• Experience of working in a technical services role
• Experience with IT service delivery frameworks, methodologies and process implementation
• Experience of working with service providers in a multi-vendor environment
• The ability to articulate concepts to both non-technical and technical stakeholders

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities. At BlueScope, you will:

• make an impact both within the organisation and in the broader community
• create and deliver innovative products and solutions that shape the world we live in
• grow on a path of continuous learning and development
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

We’re dedicated to supporting our people - keeping one-another safe, rewarding successes, and helping individuals grow. We foster workplace flexibility and an inclusive work environment that welcomes people of all backgrounds. We’re committed to climate action and to helping shape a better future for all our communities; we are committed to Our Purpose, Creating Strength. 

Come and discover us at bluescope.com/life-at-bluescope/. Together we can make a world of difference.

Applications close Tuesday 29th June 2021