At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover the opportunity to join our Metalcorp business in our Dubbo team as a Customer Service Officer. Metalcorp is a leading rural Australian steel distributor, suppling brands for the land through our branches and stockists across Australia.

In this diverse and challenging role, you will be responsible for providing consistently high levels of customer service within the manufacturing sector. Working within a supportive, fast-paced and customer-focused team, your key responsibility will be to provide premium customer service through campaigns to increase sales and develop ongoing customer relationships.  

A self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy keeping busy and working in a supportive team environment.  

This is an exciting opportunity to further your career in customer service with an iconic Australian company.
 

What Will You Do?

You will ensure that daily interaction with branch customers is of a high standard, whilst achieving the following

• generate sales and other opportunities to provide value-added services 
• maintain high levels of customer service to walk in customers
• preparing and following up customer quotes with walk in customers and via the phone, whilst supporting our sales teams and branches across Australia 
• providing internal support and regular feedback to our sales teams with customer and competitor information 
• resolving issues and seeking ways to improve the customer’s experience 
   

More About You

You will bring: 

• excellent communication, negotiation and interpersonal skills
• strong customer focus with the ability to resolve issues effectively and efficiently
• a willingness to grow, learn and develop yourself
• a proactive approach in building constructive and effective relationships
• high attention to detail and ability to complete multiple tasks simultaneously

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities. At BlueScope, you will:

• make an impact both within the organisation and in the broader community
• create and deliver innovative products and solutions that shape the world we live in
• grow on a path of continuous learning and development
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

We’re dedicated to supporting our people - keeping one-another safe, rewarding successes, and helping individuals grow. We foster workplace flexibility and an inclusive work environment that welcomes people of all backgrounds. We’re committed to climate action and to helping shape a better future for all our communities; we are committed to Our Purpose, Creating Strength. 

Come and discover us at bluescope.com/life-at-bluescope/. Together we can make a world of difference.

Applications close Friday 30th April 2021