Customer Service Officer, Mt Isa QLD

  • Full-time

Company Description

BlueScope Distribution is about innovation, inspiration and strength through our products and services. We and our customers design, manufacture and create steel products which find their way into our everyday lives. As part of BlueScope – Australia’s largest steelmaker – we are proud that our innovative products support Australian business in varying industries.

Job Description

We are looking for an enthusiastic and customer-centric individual to join our Mt Isa Customer Service team.

Working with your team members, you will be a key contact for sales and service enquiries received via phone and email.

Your role will see you:

  • Follow up customer quotes, deliveries and product supply levels;
  • Attend to walk in customers face to face.
  • Handle incoming customer orders via phone or email;
  • Accurately process customer orders in SAP; and
  • Work closely with the QLD sales, operations and Supply Chain teams regarding customer supply and solutions.

Who are we looking for?

You will have a positive attitude combined with an eagerness to learn and provide exceptional customer experiences. You will ideally possess the following attributes:

  • previous experience in a busy customer service or sales role;
  • excellent communication and time management skills;
  • ability to work independently and in a team; and
  • demonstrated computer competency and ability to learn our systems.

What are the benefits?

  • on-the-job-training to learn our products, customers and systems;
  • gain invaluable upskilling to broaden your career experience; and
  • work with an iconic Australian organisation.

Additional Information

We're proud to have been named an Inclusive Employer for 2019–2020 by the Diversity Council of Australia. We believe that our people are our strength. Having a diverse and inclusive workplace enables us to improve our capability and ensure continued, sustainable success.

We know that workplace flexibility can mean something different to everyone. Under our B-Flex initiative all of our roles have some degree of flexibility.  We encourage you to discuss your needs with us.

Applications close: Thursday 13th August 2020. 

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