Customer Service Representative, Biggera Waters, Qld

  • Biggera Waters QLD 4216, Australia
  • Full-time

Company Description

At BlueScope Building Components (BBC), we are renowned for our delivery of high quality and innovative customer solutions through our market leading brands including Lysaght and Fielders. We use 100% Australian Steel Products and are an integral part of BlueScope – Australia’s largest steelmaker.

Job Description

BlueScope has manufacturing and distribution centres in numerous locations and in Biggera Waters we service a large and active market by supplying a diverse range of quality building products that are highly valued by the construction/building sector.  Our products include Colorbond© steel roofing, wall cladding, rainwater goods, solutions such as fascia & gutter systems and home improvements such as fencing, carports and patios. We also have structural solutions including purlins, Bondek & custom flashings for all uses, just to name a few.

We are looking for a Customer Service Representative to work in our branch assisting our clients and customers with:

  • Counter sales and service: Ensuring high levels of customer satisfaction on a day-to-day basis;
  • Order management, quotations and follow-up: Ensuring customer requirements are met or exceeded; and
  • Inquiry management: Strong drive in customer resolution and communication.

Who are we looking for?

Our team are great at what they do and work together to ensure that our customers receive a supportive and professional service.

This position will suit customer services professionals that have customer facing experience. Knowledge of construction or building products would be advantageous but is not essential as we will provide all the training and support that you will need. 

You will need to enjoy working in a fun yet busy environment, have good communication skills, and have a friendly, can-do attitude. Applying the highest safety practices and a commitment to building a career with us is essential.

This is a fantastic opportunity to work in an environment that values collaboration, team work and successful outcomes. If you have a strong work ethic and a willingness to learn new skills, we would like to hear from you. We value and strive for diversity.

What are the benefits?

BlueScope is a great place to work. We will provide you with training, systems and processes that will enable you to be successful. You will work with colleagues that are passionate about their career and doing a job well.


Driver’s Licence

Additional Information

We believe that our people are our strength. Having a diverse and inclusive workplace enables us to improve our capability and ensure continued, sustainable success.

Applications close Thursday 26 September 2019.

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